Cookie Policy

In accordance with the deliberation of the CNIL N° 2019-093 of July 4, 2019 relating to cookies and with article 5-3 of the European directive 2002/58/CE modified by the directive 2009/136/CE, Systnaps informs its users of the use of cookies on its website.

1. What are cookies ?

A “cookie” is a small text file that may be placed on your terminal when you visit a website or an application, thanks to your browser. A cookie file allows its issuer to identify the terminal in which the cookie is stored, for the duration of the validity or storage of the cookie.

2. How and why do we use cookies?

When you access our Site, we may install various cookies on your terminal. The cookies we issue allow us to:

• To maintain the proper functioning of the Site
• To remember the language version of the Site selected
• To record and adapt the functionalities of the Site according to your browsing preferences
• To manage the acceptance and retention period of cookie

The cookies we use on our site are classified into different categories :

2.1. Strictly essential cookies :

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are generally only set in response to actions on your part that amount to a request for services, such as setting your privacy preferences or filling out forms. They may include, for example, cookies that allow you to customize the site interface (for example, for language selection or service layout) or certain audience measurement cookies. This category also includes cookies that allow us to comply with our legal obligations and to save visitor preferences selected in the Borlabs Cookie Box.

These cookies do not store any personally identifiable information.

2.2 Statistical cookies:

Statistical cookies collect information in an anonymous way. This information helps us to understand how visitors use our website and to measure the number of visitors to our Site.

This helps us to improve the way our Site works by ensuring, for example, that users can easily find what they are looking for.

2.3 Marketing cookies :

Marketing cookies are used by advertisers or third-party publishers to display personalized advertisements. They do this by tracking visitors to websites.

2.4. External media cookies :

Content from video platforms and social networks is blocked by default. If external media cookies are accepted, access to this content no longer requires manual consent.

3. Cookies deposited through third parties :

3.1 Google Analytics :

This is Google’s statistical tool, which allows us to analyze the audience of our website. It is a web service analysis software that provides basic statistics and analysis tools for search engine optimization (SEO). It provides a variety of information about who is visiting our site, what they are looking for and how they are getting there.

3.2 Google Tag Manager :

This is a tracking system developed by Google to analyze the behaviour of site users in order to implement various marketing actions.

3.3. Tidio :

Tidio is a chatbot that allows our customer service to communicate quickly and easily with site visitors.

4. How long cookies are kept :

5. Cookie management

When you visit our website for the first time, a cookie banner will be displayed offering you the choice to consent or refuse the activation of these cookies.

You can change your choice at any time by clicking on the Cookie Management link at the bottom of each page.

6. Your rights and entitlements

In accordance with the French Data Protection Act of 6 January 1978, as amended, and the General Data Protection Regulation (GDPR) of 25 May 2018, you have the right to access, rectify, object to, delete and limit information from cookies and other tracers. To do so, please contact us at the following email address: dpo@systnaps.com