Application maintenance handover: regaining control and securing the scope
Client: Natixis Factor & Coface — Finance & Insurance sector.
Reclaiming, securing and industrialising an application-maintenance (AMS) handover around a factoring module built on an existing Finance core.
Context
- Natixis Factor and Coface developed a factoring module (AF) on an existing application core.
- Finance modules: GL, AP, AR.
- Fast reclaiming, securing and industrialisation of the application-maintenance activities.
Levers
- Systnaps' tooled solutions and proven methodologies.
- Strong involvement of the incoming IBM teams taking over the maintenance.
- Tooled knowledge transfer, simplifying and optimising exchanges between the outgoing and incoming maintenance teams.
Approach
- Application-maintenance contract (front office on site, back office in Romania).
- Systnaps partnering as a software publisher to support IBM in identifying components and taking over and maintaining the functional and technical data model.
Results
- Full command of the key elements of the application modules: general and cost accounting, accounts payable, accounts receivable, and factoring-specific modules.
- Accelerated and smoother demerger of the two structures.